What My Client Say
With over 40 years experience in financial services I have spent the last 16 years specialising in mortgages and related insurances. I am an independent broker enabling me to offer my clients the peace of mind that comes from a whole of market mortgage research, but don't take my word for it, see what my clients have said.
JD. Lisburn
Michael took the time and dedication to make the whole mortgage process very easy for me. My situation wasn't the easiest, but with Michael's expertise and good work ethic he made the purchasing experience less stressful. I would happily refer any of our family, friends or work colleagues to him, knowing they will also receive the fantastic service and knowledge he provides
RM. Ballymena
I just wanted to thank you Michael for all your help. You were extremely helpful, very well informed and an absolute pleasure to deal with. To be honest, before we met I intended to speak to other mortgage brokers afterwards. But after meeting you, I feel no need to 'shop around’ plus, you were so helpful I'd feel bad not putting business your way! So thanks again for coming around in the evening.. I look forward to dealing with you in the future.
JT. Lisburn
I feel that I would not have been able to achieve my targets without Michael. He has been able to arrange funding despite my changing income in the past, I had trouble borrowing funds under these conditions, however he always managed to come through with the goods and on occasions, get me out of a jam. I have referred him to other friends who have also received the same excellent service and results. Should you wish to contact me, please feel free to do so at any time?
MM. Bangor
Michael was a terrific help and nothing was too much trouble. He always responded promptly to emails and phone calls and completely understood that we felt better knowing the answers to our (admittedly sometimes silly) questions. He also handled a difficult situation very well regarding our credit history which was preventing our finding an appropriate mortgage and spent a great deal of time working with us on finding a solution that would fit and not mean our paying ridiculous interest rates and arrangement Fees . I would not hesitate to recommend his services to anyone looking for a mortgage.
GM. Tandragee
I am writing to thank you for your help and assistance in my remortgage application. I have always found you to be professional, helpful and understanding.I was recommended to you by a friend and have already recommended you to other members of my family. Please be assured that I will not hesitate to recommend your services again and will return!
Thank you again for making a difficult time easier.
JM. Lisburn
Michael is a true professional. He listened to my objectives, then gave me ideas that no banks or other brokers ever mentioned, all in plain English. He inspires trust and confidence. When he makes a recommendation you can tell he has thought about it considerably.” A cut above the rest.”
PB. Lisburn
“My Dad and Mum recommended Michael to me. I was just starting out. I’d heard many stories of banks and their staff making mistakes and making the mortgage process difficult. I had also heard stories about mortgage brokers not understanding the process. Well, suffice to say that Michael navigated me through the finance minefield - I’m very happy about my great start and am confident about my future.”
PS. Portadown
I am self-employed and have found that several mortgage brokers I approached weren’t very helpful and banks just didn’t seem interested when I mentioned Self Employed. Michael certainly had the knowledge and experience to assist me. He thinks outside the box. I only needed two face-to-face meetings.. I am extremely confident recommending Michael’s services
AG. Lisburn
"Throughout all our dealings I have always been impressed with your professional and courteous manner"
TK. Lisburn
"I have now moved in – at last. Thank you for not only putting all the options and paperwork together, but "going the extra mile", and making the whole deal flow without hitch. I have been so impressed I've told a few people about you."
DT. Newcastle
"A little late but thank you for all the help & persistence that you gave us during the purchase of our first home. We really appreciated your efforts & patience. We will have no hesitation in recommending you to our friends & family. Thank you once again."
MC. Belfast
“As this was our first home, Michael was very patient and understanding. We felt comfortable enough to ask any questions, and felt that we could contact him at any time (big bonus). He was excellent in making what was a nervous experience more ‘at ease’”.
NC. Lisburn
Michael, I wanted to write and thank you for all the help you provided in the purchase of my first home. Your professionalism, personalised advice and expertise were invaluable. Along with your calm manner and ‘nothing too much trouble’ attitude you helped make the whole process incredibly stress free! The regular updates by yourself as to the progress of the loan were really appreciated and kept me feeling in control. It has been an absolute pleasure dealing with you! I have already recommended you to friends. There is no other adviser for me and I look forward to working with you again
MC. Belfast
Thank you for all your support for my fiancé and me in obtaining a mortgage. Getting into the housing market was a daunting idea and very much appreciate your expertise and information that has made this experience enjoyable. You have always been available for questions and a pleasure to deal with.
JB. Belfast
Michael was the most responsive broker I have ever dealt with. Phone calls were returned quickly and I never had to wait long for an answer. I never felt as if I was imposing when I had an urgent need or question. Thanks Michael!
MC. Belfast
Thank you for all your support for my fiancé and me in obtaining a mortgage. Getting into the housing market was a daunting idea and very much appreciate your expertise and information that has made this experience enjoyable. You have always been available for questions and a pleasure to deal with.
GH. Lisburn
I was a first time buyer quite nervous about getting into the market, especially being self-employed and unsure of the mortgage options available to someone in my unique situation. Michael always took the time to respond to my questions, even met me personally several times and put my mind at ease, presenting me with various options that were realistically available to me. Michael explained everything to me and responded promptly to my many questions, for example regarding unique financing situations and various rate or monthly quotes depending on the particular property I was looking into at the time. He also explained in plain language many of the things that I needed to know re down payment, closing costs, importance of terms of the mortgage (ability to refinance after 2 year). He was also a great resource and connected me with other professionals necessary to help buy my first property. I couldn’t recommend him highly enough and also found his personal approach very refreshing and comfortable to be around.
PW. Newtownards
We have used Michael to provide Life Insurance cover and Critical Illness cover for both my wife and myself. The professionalism and expertise were first class throughout the whole process. We are now very confident in facing the future in the knowledge that we are well protected. I would highly recommend the services of Professional Mortgage Solutions to anyone looking to protect their future.
RF. Lisburn
I have found Michael to be truly professional and efficient. From application to offer he was always available. He was able to immediately assess my situation and research and access the most appropriate mortgage solution for my circumstances. At all times he has kept me informed and up to date with the progress of my mortgage. Excellent Service
AD. Omagh
The service Michael Dougan provides in these difficult times in the Mortgage business is truly exceptional which is reflective of Michael himself. He is calm, approachable, friendly & absolutely a true professional who over the last couple of years has saved me thousands of pounds on mortgages on personal & buy to let properties. Finally dealing with Michael is a stress free process which is an increasingly rare thing in these present times